FAQs

INSTALLATION

Can I install the UnderGround Downspout myself? 
Yes! It's an easy project. Just need a shovel. 

Will it work with my size downspout?
The universal debris filter is designed to accommodate any downspout. No special fittings or connectors needed. Debris filter simply rests below downspout and water free falls into the angled grate. 

 

PRODUCT USE

How will it work in cold, snowy, freezing winter months?
For those living an a cold climate (like us here in Minnesota!), the debris filter becomes the ice guard during the winter. Water free falls into the debris filter beneath the downspout creating an ice break. Unlike other products that connect directly onto the downspout, this ice break prevents ice build up in downspout that could reach roof line and create damage.

Can I mow over it with my riding lawn mower?
Yes! No need to move those annoying downspouts out of the way each time you mow. Simply mow right over them! The rugged, solid green lid can withstand the weight of a riding lawnmower.

Do I need to clean out my system?
No. The solid, green lid keeps out grass clippings that can clog other underground systems with grate openings. The self cleaning system runs maintenance free year round. Install once and you’re done! Bonus, you’ll never trip over a downspout laying across your lawn again!

 

SHIPPING & RETURNS

How long will it take for my order to ship?
We strive to process and ship orders the same day as placed. Please allow 1 to 2 business days for your order to ship.

Where are you located? 
Our office and warehouse is located at 626 Brakke Drive in Hudson, Wisconsin. 

What's your return policy?
We accept returns on unused items within 90 days of purchase. Customer is responsible for the return shipping costs. 

 

Have additional questions?
Give us a call at 651-644-2000 or send us an email and we'd be happy to help!